Have more questions? Email us firstname.lastname@example.org
What's the best way to get in touch with you? (Hint: Email)
Customers - For order and product-related queries:
If you have a question about your order, please email us at the address above. If you contact us on social media whether on our posts or though messaging, we cannot guarantee that we'll see those comments and if we do not see them, we cannot help you out! The quickest way for us to help you out is for you to email us, thank you!
Wholesale, Partnerships, Vendors & all other queries:
Which currency are your prices in?
Our prices are in USD.
Where do you ship from?
All orders are shipped from Wisconsin, USA.
Can I suggest a product idea / desgin?
Of course! We'd love nothing more than to hear from you and to only create beautiful pieces you'll wear. Please write to us at email@example.com with your suggestions!
Help, there is an issue with my order.
How do I contact you?
Please email us immediately at firstname.lastname@example.org with your order number and issue, and we'll make it right!
If you have a question about your order, please email us at the address above. If you contact us on social media whether on our posts or though messaging, we cannot guarantee that we'll see those comments and if we do not see them, we cannot help you out! The quickest way to for us to help you out is for you to email us, thank you!
Shipping questions - USA
How much is shipping within the USA?
All U.S. domestic orders currently ship FREE with tracking via DHL eCommerce
We also highly recommend that you add Navidium Shipping Protection for a small fee at checkout to insure yourself against severe delivery delays, loss and theft.
Is there sales tax?
Sales tax will be added to your order if it is shipping to the state of Georgia, Ohio and Wisconsin.
Shipping Questions - International
Do you ship orders to the UK & EU?
Yes, we ship to the UK & EU. To get your order to you, we've partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under £135 and orders to the EU for orders €150 and Under.
All orders are shipped with taxes and duties paid in advance.
Do you ship internationally outside the UK & EU?
Yes we do ship to all major countries outside of the UK & EU. All orders are shipped with taxes and duties paid in advance.
We highly recommend that you add Navidium Shipping Protection for a small fee at checkout to insure yourself against severe delivery delays, loss and theft.
How much is International Shipping?
Please enter your mailing address at checkout for shipping charges. All orders are shipped with taxes and duties paid in advance.
International Customs Fees
Your international shipping quote includes duty and taxes paid. All orders shipped with taxes and duties paid in advance.
Currency & Exchange Rates
All prices are in USD. Please note that we are not responsible for any currency conversion and additional payment charges imposed upon by your payment provider.
Returns & Exchanges
Can I cancel / change / exchange my order?
If your order hasn't been processed and shipped, we'll do everything we can to exchange your order. Please write to us immediately at email@example.com if you'd like to exchange your talisman for another design.
If your order has already been shipped, you will have to ship your original talisman back to us in unused condition with full packaging at your own expense. Once we receive your shipment and verify that it's in good order, we'll ship out your new desired talisman to you with an additional shipping cost which we'll send you a quote for depending on your location. Please contact firstname.lastname@example.org to arrange.
Can I return my order for a refund?
Under our 100% Risk-Free Money Back Guarantee, we will provide a full product refund, no questions asked, as long as your returns meet the following conditions :
- Talismans must be returned un-worn, as-new and in their original packaging with no damages. If it arrives damaged or visibly worn, we reserve the right to withhold your refund.
- We will not be able to refund any shipping charges & Route Insurance paid at the point of order, including international shipping charges.
- You are responsible for all return shipping costs and making sure your return shipment gets to us safely. Refunds will not be processed until your package arrives at our warehouse and is inspected.
- Items purchased during a sale are final sale and not eligible for exchanges and refunds.
Please contact us at email@example.com with your order number to initiate your return.
How do I return my order?
Please email us at firstname.lastname@example.org with your order number and we'll send you further instructions!
Do I have to pay for return shipping?
Yes. You are responsible for all return shipping costs and making sure your return shipment gets to us safely. We are not responsible for lost return packages and recommend you ship with tracking and insurannce.
Wholesale / Bulk Orders
Do you offer wholesale / bulk orders?
Wholesale: We currently offer a small selection of our bestsellers to retailers. Please view our wholesale catalog and place your order here:https://blessedbemagick.faire.com/
Bulk orders & other queries: Please contact us at email@example.com
How do I care for my jewelry?
We encourage you to take proper care of your talisman so that it lasts.
Here are some tips:
- Store your talisman separately to minimize scratching.
- Remove your talisman and put it in a safe place (all talismans come with a pouch - perfect for storing your jewelry!) before showering, swimming, exercising and sleeping.
- Please avoid contact with sweat, lotions, perfumes and other chemicals.
- Occasionally polish your talisman with a soft cloth to clean and restore shine.
- Sterling Silver jewelry is more delicate than stainless steel so please take extra care!
Transactions are handled with bank-grade security.
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at any time.