Shipping + Returns Policy
USA Domestic Shipping and Delivery
All US orders currently ship FREE via UPS with tracking.
US Sales Tax
Sales tax will be added to your order if you are shipping to the state of Georgia.
International Shipping and Delivery
International orders ship FREE for orders over USD 75. There is a flat rate shipping charge of USD4.95 for all orders under USD 75.
All orders are shipped via UPS with tracking provided.
International Customs Fees
Please note that you are fully responsible for paying any tax, customs and brokerage fees incurred in your country when you place an international order with us. We are not able to advice on what this might be.
Currency and Exchange Rates
All prices are in USD. Please note that we are not responsible for any currency conversion and additional payment charges imposed upon by your payment provider.
RETURNS AND EXCHANGES
Can I Exchange My Order?
If your order hasn't been processed and shipped, we'll do everything we can to exchange your order. Please write to us immediately at firstname.lastname@example.org if you'd like to exchange your talisman for another design.
If your order has already been shipped, you will have to ship your original talisman back to us in unused condition with full packaging at your own expense. Once we receive your shipment and verify that it's in good order, we'll ship out your new desired talisman to you with an additional shipping cost which we'll send you a quote for depending on your location. Please contact email@example.com to arrange.
Can I Return My Order for a Refund?
Under our 100% Risk-Free Money Back Guarantee, we will provide a full product refund, no questions asked, as long as your returns meet the following conditions :
- Talismans must be returned un-worn, as-new and in their original packaging with no damages. If it arrives damaged or visibly worn, we reserve the right to withhold your refund.
- We will not be able to refund any shipping charges + priority processing fees paid at the point of order, including international shipping charges.
- You are responsible for all return shipping costs and making sure your return shipment gets to us safely. Refunds will not be processed until your package arrives at our warehouse and is inspected.
Please contact us at firstname.lastname@example.org with your order number to initiate your return.
Do I Have to Pay Return Shipping?
Yes. You are responsible for all return shipping costs and making sure your return shipment gets to us safely. We are not responsible for lost return packages and recommend you ship with tracking and insurance.
We are also unable to refund any shipping charges + priority processing fees paid at the point of order, including international shipping charges.
How Do I Return My Order?
Please email us at email@example.com with your order number and we'll send you further instructions!